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Businiess name:  DC IT, INC
Review by:  citysearch c.
Review content: 
This is my first time writing a review and I felt the need to express that this Dry cleaning service was the worst. When I initially arrived to the cleaning service and asked what the prices were the male owner expressed to me that I was asking too many questions and they don't clean materials that have beading and became belligerent.\r \r After attempting to calm him down I remained calm and expressed as a customer I have the right to know the prices and I was referred by a previous customer, immediately the male owner calmed down and gave me the price. First warning; however I needed the items cleaned because I was going out of town. As I arrived to pick the garments up there were SPOTS that were not cleaned. \r \r I expressed to have them recleaned, on the second attempt I was rudely addressed by the female owner who expressed that the chemicals damaged my clothes and they would not give me a discount or re-clean them. \r \r After the female owner rudely commented that she remembers me from complaining and asking about prices I immediately contacted the lady that referred me and as she arrived to the facility immediately the female owner snapped from being rude to calm.\r \r The female owner rudely stated "" I am not recleaning her garments and she cannot get a discount, she asks to many questions about pricing"". The lady that referred me was appauled and stated you are about to lose a loyal customer. Surprisingly the female owner stated to the loyal customer ""I will continue to give you your discount, but not her"".\r \r I politely stated to the lady that referred me/business owner this is an uncouth business and a customer has the right to know prices and if the business messes up there garments there should be a discount. \r \r As I left the business and smiled with my garments I felt the need to share my story so the next person won't have to deal with ignorance and garments being damaged.

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