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Businiess name:
Four Eyes Joke Shop
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Review by:
citysearch c.
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Review content:
In response to the negative reviews, in part they are acurate, but not completely. It is possible that one is made up, because Paypal is not enabled as a payment method that we accept though our site. Orders did come in that were ignored, but NO Credit cards were charged unless the order was shipped with delievery confirmation. Four Eyes Joke Shop is certainly NOT a front for taking peoples money and does NOT operate fraudulently. The statement that we stole an identity is outrageous & unfounded!\r
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What happened? Well, for years Four Eyes Joke Shop has had an excellent customer service record, getting shipments out on the same or next day of the order. Although, shortly after the New Year (2007) this changed due to significant and unexpected changes in my health. While I had diligently provided protection to our customers financial information, I did not adquately provide for the management of day to day operations or shipping. Looking back, I shoud have shut the website down, so as to avoid any and all disappointments due our failure to deliver. Again, NO credit cards were charge, nor was any money taken from anyone, including these that have placed a review - we simply did not ship the product/order.\r
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I am very sorry to have disappointed these folks, and anyone else that may have become concerned or disappointed. I do understand how they must have felt, and can only offer my sincere apology for this past weakness.\r
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As I return to the business after my own recovery, I now have begun the task of helping Four Eyes recover. This recovery will include safeguards from this every happening again. While my business is a funny business, it is honorable & we are now back on track. \r
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Best,\r
Valerie @ Four Eyes Joke Shop
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