Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Premier Salon & Spa
|
|
Review by:
citysearch c.
|
|
Review content:
I had a terrible experience at Macy's Premier Salon at Rivergate Mall. Worst experience ever! I got a relaxer touch up the night before leaving for vacation. The stylist applied relaxer over my entire head instead of just on the new growth as should be done on a relaxer. When I combed my hair, it was shedding like crazy. In addition, my roots were not even straight. I called repeatedly and no one answered the phone. When I finally got an answer the manager never returned my call. I went to the salon when I returned from vacation. The manager looked at my hair and agreed there was breakage and the roots were not straight. He stated that the problem would be corrected by giving me two treatments to restore my hair to a healthy condition and a relaxer to straightren my roots on the third visit. When I arrived for my first appointment, the stylist denied there was anything wrong with my hair. SHE NEVER EVEN LOOKED AT MY HAIR. She and the manager made every excuse in the book. The excuses were an insult to the intelligence of any reasonable person. They refused to abide with the promise made to give me two treatments and a relaxer. The stylist eventually agreed to give me one treatment. However she was speaking to me in such a hostile manner, I was afraid to let her touch my hair again and declined. I spent $75 to get unsatisfactory results, hair loss ,lied to, and treated rudely. Absolutely terrible customer service. I would not recommend this Salon to anyone.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|