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Businiess name:
Calfo Red Line Transfer Inc
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Review by:
citysearch c.
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Review content:
I was quoted $700 for moving out on a Tuesday and moving into the new place on a Friday with an up front deposit. The Tuesday the young guys arrived and they were diligent and courteous and packed up and loaded my one bedroom in about 2 hours. They do not take as many precautions with the items as other moving companies in my experience such as covering large furniture with blankets to avoid nicks and scratches, covering mattresses, putting flat screens in tv boxes and taping down all drawers to prevent sliding. At the end of the loading I signed the receipt/contract showing with the hourly rate of $110, and the extra supplies a cost of $480 was applied to my deposit. I was given a copy of the contract which included an inventory of everything packed\r
When they arrived on Friday to unload they presented me with our receipt/contract of the move but this time it was covered in whiteout and various parts had been crossed out. I retained my original copy of our contract with our signatures which showed the original quote and charges. They seemed to have no problem altering a legal contract and did not acknowledge the unprofessional nature of this behavior. This new altered contract showed instead of the $220 surplus I had from Tuesday totaling $480 I had a $15 balance that I now owed, and the cost for Tuesday's move was actually $715. I now owed them $515 cash up front for them to unload my small bedroom worth of items. \r
When I called about this dramatic change of the cost of my move going from $700 to $1200 I was told they made a mistake and forgot to charge me for some additional expenses. They never called to tell me in advance about the error or even apologize. Instead they threatened to leave with all my possessions unless I paid them the additional $500 in advance. They actually did leave at one point but I called and begged them to return. Since they do not accept credit cards I quickly rushed to the grocery store to get them the cashiers checks. They unloaded my small apartment in 2 hours which included the time for me running to get the cashiers check while they waited, and them leaving and coming back. So it cost me $1200 for them to pack move and unload in about 3 and one half hours. \r
The sad thing is that they may have squeezed a few extra hundred dollars out of me for me to finish the move under duress but I have many young professional coworkers that are transient and, if I had a positive experience, would have been happy to recommend them like I have done for other moving companies. Stay away from Calfo Redline.
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