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Businiess name:
California Bmw
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Review by:
citysearch c.
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Review content:
Don't expect after sales service and support at this dealership. \r
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I experienced chronic problems with service quality issues on the new K1200S I purchased and defects with parts and accessories I purchased at the same time. In the end they refused to address the issues satisfactorily. I expected a better customer experience from a BMW dealer!\r
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Try San Jose BMW instead, I have since found a much more cooperative tone at that BMW dealership.\r
Cons: Pass -the-buck behavior: i.e. No one responsible for issue resolution
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