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Businiess name:
Sullivan Tire And Auto Service
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Review by:
citysearch c.
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Review content:
We bought a new set of tires, had them mounted, and asked them to change a broken lightbulb. The tires were mounted fine, but the lightbulb was not replaced (they insisted they were unable to find a broken lightbulb). Moreover, apparently in their efforts to find the broken lightbulb, they unscrewed one of the blinker lights. When we picked up the car, they explained that the blinkers were no longer working correctly (they flash at twice the rate when one of the bulbs is out, to warn the driver that there is a problem), and this was a problem that only a specialized mechanic could handle.\r
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After we found the correct tools and bought a replacement lightbulb from a dealer, we were able to change the broken bulb in <5 min. Fixing the blinkers took longer, because we didn't know what the problem was, but we eventually noticed that the bulb was simply not screwed in correctly.\r
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Since this incident, we've spoken to friends who have mentioned similar sub-par service. One friend failed his state inspection because a hose was supposedly faulty; when he took it to another mechanic, he couldn't find any problems with it. Century is convenient to Harvard, but it's definitely worth going someplace else. You'll save yourself time in the long run.
Pros: fast
Cons: quality of work
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