Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Ivey Motorcars Inc Svc Dept
|
|
Review by:
citysearch c.
|
|
Review content:
Hi, My name is Kevin Ivey. I would like to respond to the complaint from 6-11-2008. We have been operating a very reputable business for 15yrs in the Burlington area. We THRIVE on repeat buyers & referrals because we wouldn't be the sucessful company that we are without our customers. This vehicle was sold to this couple on May,17 2008. We advertised this car on the web for sale because it was very rare, Had never been in an accident, only had 15k Miles with FULL MANUFACTURER WARRANTY w/ROADSIDE ASSISTANCE. But it was a smoker vehicle & WE DID NOT ADVERTISE this one to be a non-smoker. It also had a couple of scratches on the rear bumper. Otherwise, a perfect car. The couple had interest in the vehicle the day after it was live for sale on the web. We told the buyers that it was a nice car but was a prior smoker UP FRONT. They insisted on placing a deposit on this car right away because the vehicle is rare & pricing was lower than competive.They came the next day to see the car but before our detailing process was complete. We NEVER told them that their deposit was not refundable. We would have GLADLY refunded the deposit if they didn't want the car. They WANTED THIS CAR!!! We told the buyers that we would attempt to remove the smoke odor, but it most cases this would only help, but can never be removed to our standards. They didn't have to purchace this car. We even cut a check for $150.00 without them asking to perform Ozone smoke removal process in their home town, in which would have more than covered the cost. We felt that we did everything we could to completely satisfy the couple. They seemed to leave happy & then this pops up on the web. Our 1st in 15yrs. Thanks for Listening!!!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|