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Businiess name:
Peak Fitness Llc
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Review by:
citysearch c.
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Review content:
I joined Peak Fitness in NC . I signed a year contract. I joined on Jonestown road . I signed the agreement. Not until i go to cancel (my hubby was being transferred to Gainesville, Ga) Did I even find out that I had to deal with ABC financial. I call ABC tell them I am moving. There is no Peak Fitness nearby , and that I needed to cancel. They said I had to send proof that I had moved (i.e lease agreement/utility bill).Then I am told it will take between 60 to 90 days to cancel. The guy Jamal at ABC said I have to send a registered letter w/ proof. I said well I am at a fax machine Can I fax it. He said sure. He said if there was any issue that I would be contacted and told what to do next. I faxed the lease /letter. June. I am doing bills and realize there are charges on my credit card for May and June. I call ABC. They tell me that they never received the info. What can WE do to f ix it. I am told nothing! I sent the lease again clearly stating when I moved in the apartment. January of 08. This is August and I am STILL bothered with this. I even offered to pay the extra month left on my membership. Now they say I owe for a month to month deal that I was NEVER informed about. I am refusing to pay that. I haven't lived near those gyms in almost a year. If ABC won't help Surely the guys at Peak will. they Know me and Know that I have moved. WRONG. Took nearly two weeks to get ahold of this guy named Brent at Robinhood I believe. I Finally got ahold of him on day 14 of calling on the 5th call. WORTHLESS..refused to give me a corporate number. ABC keeps telling me that it will go to collections. I told them I didn't care. If I ever needed credit I would take proof of everything I am saying and nobody would count it against me. I am hoping that I am taken to court. If you look up Peak fitness /abc financial you will find nothing but complaints and lawsuits! DO NOT JOIN THIS GYM!!!!!
Pros: It is a 24/7 facility with child care
Cons: ABC financial and lousy customer service
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