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Businiess name:
Freight House
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Review by:
citysearch c.
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Review content:
Stillwater is such a beautiful place and then this restaurant had to ruin it with terrible service. How can you enjoy a meal when you are served by people who need to undergo a basic course in customer service and just plain nice? Whoever screened and hired them should be fired!\r
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Our waitress spilled water all over me and my husband. we thought that would be the worst thing that could happen. No -- We moved to another table and had to wait a long time before we got served. Our waitress kept walking around and pretending not to notice her customers looking at her to get her attention. Worse, her colleagues were also walking around and not bothering to check anyone. Dad had to finally ask someone, ""Are you in charge of this table?""\r
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My mom ordered a large bowl of wild rice soup and asked her if it was possible to half it. Without even thinking, she said flat out (very rude), ""No,"" to which my mom frowned. I clarified and said if she can supply an extra bowl and then she agreed. Then My dad initially wanted the pork chop but she said that it would take 20 minutes, prompting my dad to order something else, thinking that the preparation would be faster.\r
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Alas, we waited for like half an hour. When the meals arrived, the waitress then asked, ""Is everything alright?"" She was pertaining to the food, TO WHICH WE HAVE YET TO EAT!!! Hello! \r
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Anyway, she was rude, slow and inefficient. You would think that she would at least be accommodating given that she inconvenienced us with her clumsiness. It's okay if she were clumsy but nice. She was neither. And it seems the rest of the of crew act that way. \r
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The food wasn't all that great either! \r
Pros: Nice view of St. Croix, old-style dining
Cons: bad service, had to wait long to be served, rude waitress
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