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Businiess name:
Holiday House Pet Resort
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Review by:
citysearch c.
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Review content:
This was the second (and final) time we boarded our dog at the Holiday House. The day of pick-up it was pouring rain and as I walked up the steps I looked over and seen our dog laying all curled up in one of the outdoor kennels just getting drenched from the rain. I also noticed several other dogs just sitting in the rain. The front desk clerk was rude and unprofessional when I told her what I had seen...no help or concern for the welfare of our family pet. Once I brought her home I noticed a long two inch gash on her stomach that looked infected. We were lucky enough to get her into our Vet as it was infected and needed immediate attention. When we called the Holiday House and told them about the situaton they said that it didn't happen at their facility, and therefore, were not responsible for any Vet bills. In fact, she said it probably happened as the dog was getting into our car, unbelievable! I would not recommend this kennel to any dog or cat owner. I wouldn't even give it one star. STAY AWAY!!!
Cons: unprofessional staff, dirty facility
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