Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Saunders House
|
|
Review by:
citysearch c.
|
|
Review content:
My elderly friend has been staying at Saunders House for the past 2+ weeks after breaking her hip. She has been absolutely horrified by the place and I've seen some of what she's experienced first hand.
As others have said, the wait time for a RN to come when you ring is 20+ minutes. Her roomate was a very ill woman who was ringing and screaming for help and no-one came. Eventually my friend had to actually get out of bed - bad hip and all - to summon help! Unacceptable.
My friend reports the food is awful. A friend brought in a pizza for her to enjoy but the microwave on the 2nd floor was not working, so she sent it to another floor to have it heated. It never came back. GONE.
Similarly, items of hers have ""gone missing"" aka stolen. Small things but gone none the less - comb, deodorants...
None of the phones in the rooms have worked for the past 2 weeks and NO effort at all is being made to have them repaired. It is totally UNACCEPTABLE for patients to not have any way to call family/friends or to receive calls. Not everyone has cellphones!!! I find this totally unbelievable!
Some of the staff speak NO english and look at us blankly when we ask about meds etc. For two nights in a row, my friend was told they had no ativan to give her - this was prescribed for her to help her sleep. So she didn't sleep for 2 nights.
When I was there last weekend, a nurse arrived and insisted my friend go to get weighed. My friend had just been weighed - 90 minutes earlier! When she told this to the nurse, the nurse didn't believe her and insisted she get out of bed immediately and go get weighed. It was very very distressing to my friend to be made to feel like she was a liar. My friend might be elderly but she is sharp and with it.
The whole place is depressing. The furniture is 1960's. The hallways are dark and awful. Everyone says the same thing, that prior to 2008 it was the best rehab facility in Philly. Now it seems to have gone to rack and ruin.
The only positive thing we have to say about Saunders House is that the rehab is very good that is why it gets ONE star. Otherwise it is a disgrace!!! If you have a beloved family member or friend in need of a rehab facility -- possibly after surgery at Lankenau - do not choose Saunders for them despite how close it is to Lankenau - it is not the kind of facility you want a loved one in.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|