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Businiess name:
Play It to the Bone
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Review by:
citysearch c.
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Review content:
My dog was to be shaved and bathed. When I picked her up her cut was very choppy and she had clippings all over her. I had to bathe her again when I got home. I took her back to correct the cut, DAYS LATER. The staff was not apologetic, but I remained calm and pleasant. When I returned to pick up my dog, for the second time, they lost her leash and collar!! My dog is a service dog so she needs her tags! I was extremely patient as people PRETENDED to look around for my dog's collar; I insisted they search. A few days passed, when a woman from the staff called to say they looked everywhere for my dog's collar and they don't have it. I insisted to the woman on the phone that the owner refund my money. Days later, they called saying they found my dog's collar in a drawer! I had to go back again to pick up the collar, the leash was never recovered. Don't expect them to own their mistakes; I didn't receive an apology the entire experience, even though I was kind.
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