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Businiess name:
Lane Properties of New Mexico LLC
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Review by:
citysearch c.
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Review content:
UNPROFESSIONAL AND UNDERHANDED. We loved our house that we were renting, and were devastated to be moving. Little did I know that the real devastation was going to be dealing with Lane Properties throughout the move out process! First of all, getting ahold of Gayle Doty is like trying to call the pope- it doesn't matter how many messages you leave for her, she's not going to call you back anytime soon, so don't wait around. Secondly, don't even bother to think that you're getting your deposit back, because they've already spent it on pitchforks, or hellfire, or something like that. I did my damnedest to play by the rent rules, including leaving a very professional 30 day written notice with the office. When I asked if I should turn my keys in on the 30th or give them directly to Gayle at the walk-through on the 7th (which was the earliest I could schedule it because of work), I was told that either would be just fine. After many hours of cleaning our very large house, I thought we would be getting a positive walk through from Gayle. WRONG! She came in and remarked that it looked like no one had bothered to clean it at all. I fought back the urge to let loose some serious rage in the hopes of a decent deposit return. WRONG AGAIN! We were charged a ridiculous amount for post move out cleaning. Oh, and by the way, because I had handed my keys directly to Gayle on the 7th, we were charged almost $300 in unpaid rent. Thanks Lane Properties. You really, really suck.
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