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Businiess name:
Netherworld Haunted House
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Review by:
citysearch c.
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Review content:
Netherworld far from discriminates against the disabled.
Netherworld Haunted House offers ample handicap parking for all guests and customers who are able to provide proper identification in the form of a handicapped parking permit, license plates, or medical documentation. In addition Netherworld has two parking lots in which customers and guests can park for free. While we have strived for 14 years to always offer free and available parking, from time to time these lots located directly on our property must close due to safety or policy issues. In addition we regret we cannot refund parking fees paid to off-site vendors. We have multiple civilian and off duty officers who remain on-site to help with parking issues and concerns. We keep our facilities wheelchair accessible to those who require extra assistance.
As the person named in an unfortunate review, who also has suffered from advance gout for over 10 years, the facility has no such discrimination towards disabled employees or its customers. This complaint was handled by three levels of staff, including a uniformed Gwinnett County Officer who was called to explain the policy regarding the incident.
Netherworld as well urges its customers who understand that while pay parking lots exist as close as 50 yards from our entrances, they should always remember we have 2 separate free parking lots, and that they should use personal judgment as to if they wish to pay at one of the un-affiliated parking lots.
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