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Businiess name:
Charter Communications
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Review by:
citysearch c.
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Review content:
I have been dealing with problems with this company since we signed on with them. They signed me up for a bundle package that not only did not come with all the features they promised but it was way more then I was quoted. Oh and not to mention the cost they want to charge you to come out to do the initial set up (over $100.00). I called the CSR to get the situation taken care of and was told that I could ad the features I wanted originally if I wanted to pay an additional fee per month. When I asked for the number to the corprate office to get it dealt with and they told me it was against their policy to give it out I would have to go online. When I went online I tried using the chat option and was given an address to ""corprate"" at the same time I was able to find it under the FAQ's section, and guess what???? THEY WERE TWO DIFFERENT ADDRESSES!!!!!! I wish I could get rid of this company but I am not capable of getting satalite due to the way my apartment faces!!!
Pros: They sound good while placing your order
Cons: Its all a lie!!
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