|
Review content:
I went with a friend who is having her wedding in September. Our first visit was actually great, when we were picking out her wedding gown and the bridesmaid dresses.
However, when we came back to get her dress sized and the bridesmaids fitted to get their dresses ordered, the salesperson kept leaving us, and pretty much didn't seem to care at all what we wanted/needed/whatever, and pretty much just left us to our own devices.
We were also informed that, though it says you can ad straps to dresses, we were NOT allowed to ad straps to the bridesmaid gowns because it would ""alter the style of the dress"" Apparently it's too hard to sew on two pieces of fabric.
The bride was also told that they would start working on her alterations, and she could pay and pick it up at the store when she was able to get into town (She was coming from 2 hours away), when she called to confirm, AGAIN, that she had canceled her appointment to get the hemming fitted (because she couldn't make it into town, and they ""conveniently"" didn't cancel her appointment the first time she called) they informed her that until they get the money, they would not be altering her dress.
Definitely glad I went there with someone else, because I will NOT be going there for my wedding gown, at all. Way too much hassle, and there are probably only one or two people there who actually care about the customers, one of them being our initial consultant, and the other being the lady they use for alterations. I know her personally, and I think she is an amazing person, but would NEVER buy a dress from that bridal shop.
Pros: selection, prices
Cons: rude salespeople, huge hassle
|