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Businiess name:
Fairway Lakes Apartments
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Review by:
citysearch c.
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Review content:
From: hazzard99
Date posted: 9/29/2011
Years at this apartment: 2011 - 2011
I've lived in Fairway Lakes for two years now. I previously lived in the complex in the early 00's under different management and was suprised to find that things had changed. WHIle the location is good and the Townhome apartments offer a nice floorplan and space for the cost anyone considering this option needs to come in with eyes wide open - Fairway Lakes has an actual monthly cost 75-200 a month higher than advertised based upon the floorplan you choose.
THese hidden costs come in the form of a utility bill through Heartland Power Company. Heartland should ostensibly be the water bill for your building - which is shared between units and divided, however inspection of the bill shows that the complex is passing on a number of other ""public"" costs to its residents. Charges incclude pest removal, public lights/electricity (which by the way are not in good working order around the mailboxes or multi-floor apartment buildings), Trash disposal for the complexes weekly dumpster service, gas and electric for the business office, etc. While these charges are mostly minimal individually, together I have yet to have a total less than $90 a month.
Recently the complex contracted with Insight Communications to install ""bulk"" basic cable and internet service within the units. Heartland added $90 more a month to reflect this service change. Unfortunately - buying the same service directly from Insight runs between $24-30 a month. If you are an Insight customer and add services like Enhanced High-Speed Internet or Digital Cable or Phone Services, you will receive another bill from Insight that does not include the ""core"" $90.
My Cable utility bill went from a budgeted $100 a month when I bought everything through Insight to $160 thanks to the $90 bump from Fairway Lakes agreement with Heartland.
Existing tennants did not get a choice in this change - we were simply notified that the cost of our heartland services would increase $90 on August 1, 2011 via a flyer lef at our front doors on July 24th. I was lucky, I am actually an existing Insight customer. Imagine those who were Dish/DirecTV customers or UVerse users.. they now have an additional inflated utility charge for services they are not utilizing and may contractually not be able to adopt.
These sorts of fast and loose situations are common with the current management. The Maintenance folks are nice and do fair work, but when we moved in our apartment was still dirty and in some cases damaged from the recent ""upgrades"" made to modernize these older properties.
I am a fool. I spent a year here and when I was offered the option to renew I sat down with the management to discuss my concerns. I believed the word of the manager and signed another lease. I will not make that mistake again. I'm sure my money is better spent at close local complexes like The Estates. They'll be adding another tennant as soon as I hire a lawyer to help negotiate breaking my lease after this change in terms. Insight unfortunately has also lost me as a result of their partnership and their ""we can't control what the complex bills you for those services"" answer.
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