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Businiess name:
Derma Spa Laser Clinic
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Review by:
citysearch c.
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Review content:
The appointment started out well enough. My father had microdermabrasion done followed by a light chemical peel without any complications. On the drive home, my father mentioned some sensitivity on his forehead and a couple of hours later he had huge red welts on his forehead. I called the clinic, but no one picked up. His forehead continued to blister throughout the afternoon and began to scab early evening. At this point, we were very concerned so I called another number for the clinic I found online and left a message. A couple of hours later I received a phone call from the esthetician and sent her a picture of my father’s forehead. She apologized profusely and told me she would get in contact with her owner to have the issue resolved the following day.\r
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The following morning, the scabbing had increased. The esthetician responded very promptly. We stopped by the clinic and were told there was only a small area of possible scarring but everything should heal within the next several days to a week. I was refunded for my father's treatment and he was compensated for one workday. The consent form says that scarring and blistering are unlikely to occur and redness akin to a sunburn should go away after several hours. I strongly feel that the customer should be made verbally aware of even the rare side effects that can occur from the treatment they are undergoing. I've included a picture of the blisters and scabs the evening of the treatment in my profile. I hope this review helps the rest of you who are considering microdermabrasion or chemical peels for the first time here.\r
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