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Businiess name:
Texas de Brazil
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Review by:
citysearch c.
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Review content:
We have been frequent guests of Texas De Brazil for the last four years. The only time we don't go is during 5280 because of the crowds. I would say we average one visit every two months. \r
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We decided our NYE would be low key this year. I made an online reservation two weeks prior for a 7:45pm seating. Once again, we had to wait nearly 30 minutes for a table. The hostesses have the worst attitudes on the face of the planet. They act as if they are doing you a favor by acknowledging you. We were seated near the door, which was a bit breezy, but manageable. \r
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I'm not sure if our server was new, but he was one of the worst we've ever had. We ordered a bottle of wine and after I tasted it, he poured me a glass. As he was pouring my fiance's, he spilled it all over the table. He simply put a napkin down and left, no apologies at all. He touched our table only once after to see if our meal was okay. He never returned to pour anymore wine, take dishes etc. We had to ask the nice lady pouring water for our potatoes, bananas and Brazilian cheese bread.\r
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He dropped the check off and returned to our table 3 times in five minutes to see if we put our payment in. If he only had that much concern during our meal, it might have been a better experience. We were hoping a manager would stop by, as they have in every other visit, but that didn't happen either.\r
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On a positive note, the carvers were fabulous and the food is always good. I just feel that, for the price, the service by the hostesses and servers should be much better. I decided to send a letter to their corporate office and once again, received a response without an apology.\r
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After being charged for an entire bottle of wine when, at least, a glass was spilled, along with the horrible service and corporate not caring; we will drive a few minutes more to Rodizio or Fogo De Chao.
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