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Businiess name:
Rehabilitation & Neurological
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Review by:
citysearch c.
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Review content:
Went to see Dr. Savage-Edwards' nurse practioner, under the pretense that I would get an appointment to see Dr. Edwards at a later date for numbness. Tests were scheduled and an emergency came up and I had to cancel one. I was given the third degree having to explain in detail what my emergency was. Very insensitive. The person I talked to never gave me the change to reshedule the test. I received a phone call regarding the results of an MRI asking me to call back. I called back and the person who answered took awhile to find my records and then told me they didn't give that information out over the phone. I said, I was just returning a call that your staff left a message about. ""There's no record that anyone called you."" Well, all I can say is that I still have the message on my machine. Poor communication between staff members. & that test that I missed, no one even noticed until the date that I was scheduled to have a re-check with the nurse-practioner. Nope, not the doctor. Very disorganized and disappointing.
Cons: Lack of communication among staff members; rude to patients.
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