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Review content:
AVOID! This is a family owned business, and the son works with his father. You would think that would mean that he knows how to run a business, but clearly he does not. Jon Mangano is completely unreliable. He is only in the store on Mondays and Tuesdays, which is fine, but the rest of the week, he never answers his cell phone, so he is unreachable. I have worked with many contractors before, and most contractors are always reachable by cell phone-- it is the only way to run a good business. Jon also does not know that much about blinds, which is unforgivable, given the prices he charges and the fact that it's a family business. We went through the time and trouble of meeting with him at our place to have him take all the measurements, we chose all the colors, etc. He then told us a week later that he had to have a ""hardwire specialist"" to go back to our place to make sure his measurements were correct-- to the tune of an extra fee of $150. We had finalized our order in detail, down to the colors, and then he claimed that we never picked out the colors. Clearly he lost all of our information. To make matters worse, instead of apologizing for his ineptitude, he proceeded to blame us for his mistake in losing our information! Why would we give you our business when you treat customers this way? You are not the only blinds/drapery place in town. Jon Jr. is clearly in over his head. Inept, unorganized, does not know his own business of blinds, childish, and he's completely unprofessional. I would give this place zero stars, but the system won't allow me to do so. AVOID, AVOID, AVOID!!!
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