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Businiess name:
Motion In Time
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Review by:
citysearch c.
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Review content:
I'd caution anyone thinking about buying a watch from MiT. A brief look at its reviews and overall score on Citysearch would indicate that this store is reputable, but I would urge you to read the negative reviews carefully and to question the authenticity of the positive reviews, i.e. weird distribution with all reviews either 5 stars or 1 star and basically nothing in between, and a general theme of focusing on the store owner's honesty and friendliness in the positive reviews (which from my recent experience I observed neither).
After paying a visit to MiT, I tried to pull up some other online research on MiT and found some negative feedback on WatchNet, which is a forum for watch enthusiasts. What I also discovered is that MiT is not an authorized dealer of the watches they sell, they are a known grey-market dealer. Not that there is anything necessarily wrong with acquiring watches from the grey-market as there are some sellers who do in fact sell authentic and new watches (though generally without manufacturer's warranty - a quick google search on grey-market watches should provide some more info on this subject). The problem is that there are some grey-market sellers who will sell a refurbished watch or a watch with a warranty that is ""stale"" (see reviews from 'whoshe' and 'Lovetobeme') and claim that it is new. I suspect MiT falls into the latter category based on the negative feedback I've read and my experience.
I wouldn't be surprised if MiT created a bunch of fake Citysearch accounts to prop themselves up with false reviews because there is no way that this place deserves the type of praise they've been given. For example, one review mentions MiT as an ""IT STORE"" which couldn't be further from the truth. The store is a bare bones 12x12 foot space in the jewelry district that has a dingy feel to it. If you want to see an ""IT STORE"" you should go see the Tourneau flagship store on 57th Street or the Wempe store on 5th Ave. As for Boris' friendliness, that was certainly non-existent during my experience. I had asked if the watch I was interested in came with all the manufacturer's authenticity papers and warranty, and if so, whether I could see them. Boris refused to show them to me, and said that I could only see them after negotiating a price, and he actually got a bit defensive about the whole thing. I don't think my request was unreasonable, as I think any customer should be able to see exactly what they are getting before committing to a price (how else can you assign value to something if you can't see it!).
Anyway, I walked away because my gut feeling was that the watch I was looking at was not in fact new (having looked at the leather strap, some of the holes that hold the deployment clasp appeared more worn than they should and the leather itself creased in some areas) and that the warranty was either (i) a stale one, or (ii) had serial numbers that did not match the ones on the watch.
Bottom line, do your research and try to avoid this store. If you feel compelled to buy from MiT, I'd recommend you go with someone who knows watches well and can advise you.
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