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Businiess name:
Shima
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Review by:
citysearch c.
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Review content:
WORST FOOD AND EXPERIENCE IN A RESTAURANT I'VE EVER HAD!
I order a hundred dollars worth of food and drink and mid roll I bite into either a rock or bone. I spit out into my napkin, tell the waitress /return the remainder of the roll. I'm absolutely disgusted but I feel I should give them another chance in good faith as accidents happen and ask for something that wouldn't have any chance of bone in it, I have a bite of that and it's just gross but I don't complain, I just don't eat it. In fact between the bone (or other particle in the tuna roll), the crappy 14 dollar vegetable roll, the taste and quality of the fish was below average and uninspired even when not contaminated with dangerous unknown contents. The owner/head chef Yoshi comes outside to our table and accuses me of lying and says this never happens;then says he's checked my napkin which I spit out into for bones, etc and when this usually happens he finds things. I say USUALLY! I thought this NEVER happens, I think he realizes he's been caught and we think this is solved, see the bill and he's decided to only credit half of the dish as it took us a few bites before the bone/rock whatever cracked on my teeth. We tell the waitress there must be some mistake, and she seems genuinely sorry, then Yoshi comes out again screaming and saying we're lying and that ""YOU PAY! YOU PAY! (He fully understands english BTW) and that he will call the cops, ok so it just went from insulting to CRAZY. I tell him he's insane, and that it seems likes this happens a lot to him, and that I'm not telling him how to run his business or make his crappy sushi but that I AM telling him what absolutely was my experience eating sushi at his restaurant and that we are not asking for our meal to be comped but that we simply not pay for harmful sushi, (sadly we are ok with paying for their just reg crappy sushi) and he's just freaking out, red faced and seemingly intoxicated so we slap down our credit card and just leave. We regularly eat at everything from three michelin star restaurants to great inexpensive places and have NEVER been treated like this; Yoshi does not seem to understand hospitality or how to run a restaurant and that is just damn shameful. I've had better sushi at the the mall.
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