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Businiess name:
Cafe St Petersburg
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Review by:
citysearch c.
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Review content:
This restaurant FAILED to deliver the banquet service that I had ordered for my engagement dinner part HOURS before my party started. I planned an engagement dinner party at this restaurant because my fiance is Russian. This restaurant had banquet service (advertised on their website), where they promised certain amount of food, drinks, live band, and private room. \r
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On the date of my party, I called to confirm one last time. I asked about the band, and was told that I no longer could use the private room because a bigger party of 40 has booked the room. Instead, I will be in the regular room with the regular restaurant customers. Also, there will be no live band. This was THREE hours before my party, and I was FURIOUS. The owner (Lucia) had some major attitude when I confronted her in person (about 2 hours before the party was supposed to start). I was told that my part of 20 was not big enough for the room (translation, not enough $$ for Lucia), that she will pay for ONE musician so that I could have entertainment (as if she was doing me a favor), and that I would still be charged the banquet service price even though my party will be just like the regular restaurant service. \r
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The owner thought she could get away with this. She has terrible manner, and horrible business dealings! She had excuses after excuses, except to apologize sincerely. Do yourself a favor - don't ever go to this restaurant for either the restaurant or the banquet service. \r
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The last time I ate there. The food was decent, but the service is TERRIBLE. It was as if we owe the waiters money to eat there! Honestly, there are better Russian places in town, such as ARBAT. \r
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All in all, HORRIBLE!!!!!!!! Service is TERRIBLE!\r
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