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Businiess name:
Vaucluse Apartments
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Review by:
citysearch c.
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Review content:
This place is awful. They try to add on as many fee's and fines as humanly possible.\r
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I signed my lease in August 2007. I was told on my move-in date to make sure that I put the utilities in my name or they would charge me a fine. So the next day I sign up with the utility company online. I have emails from the utility company stating that I was approved. \r
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Well...\r
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I get a notice posted on my door stating that I had not put the utilities in my name and they were charging me a fine of $50. So I print out copies of my emails from the utility company and write a little note. I get another letter telling me I need to pay the fine or they will start charging a daily fine. I wrote a letter explaining that I had no control over how long they took to change over the service. I don't feel I should get a fine for something that is beyond my control. I got a nasty letter on my door from management telling me that I was told to turn on the utilities before I moved in.\r
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Thats a lie.\r
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I was moving from California and had never seen the complex except the pictures posted. I would not call a utility company and tell them I want to sign up before laying eyes on the apartment. Then I got an eviction letter. So I paid fine. I'm going to file a small claims court petition\r
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Also the spa is a nasty little moat. Its got 3 inches of stagnant, slime water. I was told when I moved in that someone had poured sand buckets in the pool and spa. I was assured that they were working on repairs. Well it has been 2 months and no repair. Texas Deceptive Trade Practices Act applies to leases and makes it unlawful to misrepresent the qualities of something (namely the property) If anyone is interested in a starting a class action suit please contact me at snwbnny9@aol\r
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My air conditioner has not worked properly since I moved in. I've made 3 requests to have it repaired. That got me a nasty letter too. I will NOT be renewing my lease. These people take unprofessional to another level
Pros: Management is rude, fines are unreasonable, units do not look like the model
Cons: Its cheap, my unit has new carpet.
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