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Businiess name:
J Alexander's Restaurants
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Review by:
citysearch c.
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Review content:
We went for a birthday, thinking it would be a nice treat, having been there once before, for dessert, we had been impressed enough to return and ended up this time-leaving with a UNPLEASANT experience! WE WILL NOT GO BACK! The food is average-- fresh, but average-- HIGH priced for what you get. The SERVICE WAS NOT GOOD!!! The guy who dropped off the salad basically threw it on the table and ran. The person who took our credit card to ring us up, did a fast walk-by and grabbed the credit card off the table like a criminal, never once pausing to say a word, this was someone we hadn't seen before-- luckily they did work there and brought our card back! LOL! The waitress and co-waitress, never came back after checking on us once. We did get a credit back for our side dishes which we complained about. But they did not ever ask us how our meal was!!!!! Which was NOT worth even $15, let alone $40 (for two of us) nothing fancy. It was like an about face from when we went there for dessert. It was NOT a good time especially for a birthday. I can say, I like the environment, but definitely not worth the money for that alone. BTW: their mac & cheese is NOT CLASSIC-- it has ham and bacon and croutons and several ""upscale"" uncommon cheeses used-- she said similar to swiss-- anyway if that's your style then great, other wise if you were expecting an upscale cheddar style-- then you will be as disappointed as we were. The main issue I have with that is that is said NOTHING about that on their menu. And the waitress did not say-- ""just so you know"".... ""it has this and that in it"".... so it was a total surprise when it came.\r
So, basically, for a nicer restaurant, you will pay higher prices; however I expected better food and service in exchange for paying $40 for two sandwiches and sodas. (I've had better food at a deli)
Pros: nice dark environment
Cons: terrible value, insincere service, lack of details on menu, did i say- terrible value
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