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Businiess name:
Century 21 Clover Realty
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Review by:
citysearch c.
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Review content:
Initially, I thought Clover Realty was great. The ladies in the office seemed nice and they were with Century 21, so that seemed to bode well. Unfortunately, I was sorely mistaken.
Shortly after we moved in, the plumbing backed up. I thought it was a freak incident...until it happened again 3 weeks later. And again 2 weeks after that. Now we are down to two months left of our lease and the plumbing has backed up a total of 5 (or more, I am losing count) times. I have currently been waiting for the plumber for the better part of the last 12 hours after the most recent back up. These plumbing problems would not be an issue if it weren't for the reaction we have received when reporting the problem.
My husband and I have been repeatedly treated with disdain when we alert the office to our problems. We have been regarded as though we were irrational in our expectations that the plumbing problems be resolved. The rental company is well aware of the fact that though they have provided ""temporary fixes"" that the lines were still being blocked by something. Rather than alert us to this and give us the option of exiting our lease, seeing as they could not provide a sanitary dwelling (ie, a dwelling where raw sewage is not constantly pumped into your bathtub) they kept saying the problem was fixed. It was admitted to me last night that the problem was not and WOULD NOT be completely resolved. In the same breath, it was suggested that we not run water while we wait for the plumber (no showers, dishes, laundry, or toilet usage for the past 10 hours and counting) and that we just allow the raw sewage to continue to seep into our backyard and into our home.
If I could give less than one star, I would. This company is the WORST I have ever had the misfortune of working with, and that's saying something. With our information regarding their violations of the landlord and tenant act, my husband intend to try and get out of our lease early, though we only have two months left. I wish we would have left sooner, and absolutely would have if we had been able to find a place that would allow us to keep our large dog aside from this wreck.
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