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Businiess name:
Burgner's Farm Products
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Review by:
citysearch c.
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Review content:
I had a unbelievably frustrating experience with Burgner's Farm. The customer service was atrocious!! I am getting married this month and about 3 months ago I inquired with them into renting haybales as seating for my wedding. I spoke with the owner, who said it would be no problem and that I could rent 100 haybales for $3 each. Fast forward to THREE weeks before my wedding....The owner asks an employee to call me and tell me that they can't give me the haybales. NO reason, NO sympathy, NO explanation! I was in tears and the woman on the phone could care less and claimed the owner wasn't there to talk to me himself. I kept calling until I tracked him down. I was clearly upset on the phone with him, when he refused to answer any of my questions and ended up hanging up on me. As a Becket native, I am very disappointed in the unprofessionalism of Burgner's Farms. Disgraceful!
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