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Review content:
My daughters purchased me a gift certificate to "The Day Spa" for my B/DAY, I walked in the door excited looking forward to a day of pampering! I had no idea what was about to take place!
I spent more time waiting in that waiting room, than I did getting ANY spa treatment! My appointment was schedualed for 11:00 A.M., HOWEVER, I was not called back until 12:30 and to make matters worse, there were 8 other people waiting in that waiting room, when I questioned a few of them, they said they were schedueled at 11:00 too! My first stop was a facial, and after I was put in there, they brought another woman in there as well,(which seemed very odd to me) she went back and forth between us. However, during that time she informed me that her Mother (Carol) was late, and until her Mother came in she had to work the front desk, translated to mean, Carol was an hour and a half late! Back to the waiting room for another hour of waiting, then the massage, that was disappointing as well, then I ate lunch, (which turned out to be the best part of the day), once again back to the waiting room for 45 mins. Then the salt glow, back to the waiting room, THIS TIME FOR ANOTHER HOUR! Then the Pedi, and Mani, out of all the treatments this was the best! After she was finished, back to the waiting room for almost 2 HOURS. Carol came into the waiting room asked another client if all she had left to do was hair and makeup, the client pointed to me and said she is waiting for hair and makeup too. Carol then said, "oh I thought their was only one client left," then proceeded to ask me, "do you still want your hair and makeup done" I said, my kids gave me this as a gift, so, yes finish this. I was told I would be there 4 - 5 hrs, max, I was there 71/2 miseralbe hrs. I don't usually write reviews, But, I feel strongly about this. Spend your money wisely, CHOOSE ANOTHER SPA, and always read the reviews!
Pros: Leaving
Cons: very unprofessional
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