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Businiess name:
BestLasVegasTours.com
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Review by:
citysearch c.
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Review content:
Avoid bestlasvegastours at all costs. Do not make the same mistake I made.\r
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They claim to be the best, premier, award winning. Maybe if you do not mind being ripped off.\r
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First of all, the price you will find on the website, is not the correct price. The price you will see when you click ""Pay"" will not be the price you pay.\r
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On their main page they say ""* Taxes, Fees & Insurance included in all of our Tours""\r
Their company info says: ""Be assured that we don't promote tours with hidden charges, taxes, and fees because we truly believe you should enjoy your tour with ABSOLUTELY NO CATCHES OR FINE PRINT!""\r
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""ONE LOW PRICE - no hidden extras!""\r
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Do not believe this like I did. They overcharged me $37.88 then the original price I clicked ""pay"" on.\r
When I queried them, they said, oh no, that is the extra fuel charge. Also, I went by myself, so the fuel charge is extra.\r
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Nowhere on their website do they mention that. A certain hidden cost!!!\r
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Don't get yourself into an unpleasant situation like this one. There are quite a few tour operators you will find recommended by Frommer's , Fodor's, etc. Next time, I would use one of them instead. Do not fall for their pretty words, since they mean nothing.\r
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If you are still not convinced, a few extra things:\r
-On the payment page, they say that """"** Deposit total will be deducted from the total price of your tour reservation."" They do not deduct it.\r
-They do not reply very easily to queries on email either.\r
-When I explained this situation to them, I was simply told ""sorry that you don't understand the billing process"". Well, maybe if they gave me a total breakdown of the price on their website; \r
maybe if they gave me a total breakdown of the price on the invoice; maybe if they included all costs as the say they do; maybe then I will understand.\r
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Final words: stay away from bestlasvegastours
Pros: The tour itself is great - The Grand Canyon is a special place
Cons: Ver bad tour operator - use another more recognised one
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