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Businiess name:  The Melting Pot
Review by:  citysearch c.
Review content: 
Do yourself a favor, if you want to experience fondue, you would be better off just buying the ingredients yourself, because you will be getting more for your money. Ok, let me explain my dinning experience. I have never had fondue, but, I am pretty familiar with the process. My husband and I go, looking for something out of the ordinary. We had both wanted to try it but never really had the opportunity to eat there. We arrive, without making reservations, and are politely told that we would be waiting approximately 45 minutes. Ok, no problem. We go the bar, order tea and wait. That gives us a chance to look over the menu and decide what we want. We are then seated and served. Our server was attentive and very informative. He made sure we knew how long our menu items needed to be cooked. After our sumptuous and rather expensive meal,(100.02) we leave. As my husband and I are walking to our car, he turns to me and mentions not feeling very well. He then doubles over and proceeds to get sick. I make sure he is ok (I'm a nurse), then emmediately proceed to our home. In a fit of shock and anger, I ask my husband to call the restaurant to inform the staff of the incident in the event that another diner gets sick. He is told that the owner will call him tomorrow. I call the restaurant just to see if anyone has any information for me and I am met with condesention, presumtion, and most importantly, NO appoplogy from anyone. The owner calls me and all I get is a story about making sure his behind is covered, what with the recent outbreaks of foodbourne illnesses, no compensation and a weak attempt at an apology. For a mock upscale restaurant, they really don't act upscale. They have all the pretenses of an upscale eatery( high price menu items, extensive wine list, flare bartender) but their customer service lacks considerably. I don't know what made my husband sick, be it the food, preperation, but I hoped for more than ""sorry"". Pros: Polite servers Cons: Bad parking, horrible customer service, condesending management

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