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Businiess name:
Trios Enoteca
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Review by:
citysearch c.
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Review content:
REALLY DISAPPOINTING!!! The atmosphere here is great, food and wine good, but overpriced. I reserved the cigar room for a birthday party. I had met in advance with the manager to decide on and order food. Party was booked 7-10 food coming out at 7:30. I arrived 20 minutes early and asked the manager if it was possible to have the food come out asap. They were able to bring one appetizer out by 7:15, another arrived at 8 at which point I went to see a manager.I had ordered (3 days in advance) an antipasta platter, artichoke dip,and 4 pizzas. They were to come out all together. When the dip came at 8 in a 8oz ramakin I had to find out what was up. The dip I ordered (by suggestion of the manager) was to be for TEN. She informed me that yes that was indeed what I had ordered for a price of $22.50 No joke. $22.50 for 8oz of dip.When I inquired about the rest of the food she informed me that the kitchen was slammed. Why did I waste my time coming in to order food 3 days in advance in a private room?? The pizzas finally came out at 8:45 . I did not bother to complain to the manager since she seemed put out the first time I spoke with her.Oh yeah, the private room has no music which is lame for a jazz club/wine bar. The only good part of the place was our server. She was great.I have worked in the restuarant industry for years and understand it's challenges.I have never bothered to write a review before, but this was such a let down.The worst part was I really felt like the management could care less about our experience even though we spent around $500 in the 3 hours we were there. Would not reccomend. Go to Dazzle instead.
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