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Businiess name:
Trios Enoteca
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Review by:
citysearch c.
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Review content:
Don't go to this place if you value service. We went for happy hour on a Friday. One waitress appeared to be covering the entire bar area, so service was extremely slow. When we questioned our server about this, she told us the kitchen was just very busy, which would have been reasonable except that the entire space was only about half full. \r
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For a place that advertises itself as a high-end wine bar, they should be knowledgeable about wine and make an effort to ensure customers enjoy the wine they drink. A friend ordered a glass of wine she didn't like (neither did anyone else at the table); when she asked the waitress if she could have a different type of wine because the first one tasted bad to her, the waitress curtly told her that she would have the bartender taste the wine but that if it wasn't corked, she'd still have to pay for it. Unsurprisingly, the bartender said the wine was not corked. For a wine bar that encourages customers to try different wines, I found this attitude very poor - what are the chances a customer has tried every wine on their list and knows exactly what they like and don't like? \r
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The final insult was the 20% tip automatically added to every tab, even those people who had only one or two people on their ticket. I won't be going back to this slow, arrogant, and yes, overpriced place.
Pros: Extensive wine list
Cons: Overpriced and surly service
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