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Businiess name:
Bill Graves Shoe Repair
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Review by:
citysearch c.
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Review content:
I came to update my review with the fact that we did get some compensation. Having read a retort from one of the store's employees (I'm assuming Bill's daughter) I feel compelled to respond as follows:
1) I didn't go to my car until after the police were called. I fail to see how you claiming I put something in my pocket was any cause for Bill to call the police on me.
2) The only 'witnesses' were employees who included Bill's daughter, and the guy that gave the bag to the wrong customer.
3) I repeatedly asked what Bill would do to resolve the situation and his only answer, ever was ""I'll take care of it."" That's simply not a good enough answer. I raised my voice once Bill began to dismiss me and my concerns and suggested ""I came down there to play.""
‘Actual owner' isn't 'satisfied'. She was relieved to get anything, and you reimbursed less than 1/2 the price of the bag.
This is argumentative nonsense I expected to read after dealing with your store.
Pros: None. Even the work they gave back was poor quality.
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