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Businiess name:
Bella Pizza & Pasta
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Review by:
citysearch c.
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Review content:
1) you like good food. The food here is completely mediocre. The pasta sauce is bitter. I would have rather had Chef Boyardee. The only thing good about the tortellini is the cheese and it's because they don't make it there.\r
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2) you don't like being talked down to. The owner (Randy, I think?) is a complete and total D-bag. He's a tall, heavy set, tan guy with an accent and a goutee. Anyway, I had a coupon for $25.00 off if I spent $35.00. My order, with tax, was $35.01. The owner came over and told me that it didn't include tax so I couldn't use the coupon. I said I would add a soda or something then. He then changed things to say it was for dine-in only. I said it didn't say that on the coupon. He said the coupon says that there's a mandatory 18% gratuity and his system doesn't allow gratuity on take-out orders, so the coupon is only good for dine-in. I asked what his system limitations had to do with anything. He said that's how it works and I could not use the coupon. I tried to explain that I didn't even bring my family to the restaurant with me because it was a take out order. He just looked at me and said ""so you want me to cancel the order then?"" I said I still had to feed my family.\r
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3) you like amviance in a dine-in experience. This place is small and the tables are packed together. I found out the hard way that the food and the ownership are terrible, but the general public must know because the place was a ghost town.\r
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All in all, I will never go back again and I told the owner that. I would have thought he would have come up with some solution for the coupon issue to bring in business but he's more interested in degrading people and finding ways to not honor coupons. I guess he figures once you're there and he hoses you out of your coupon you'll just pay full price because you're already there. I was really hoping the food would be so good I wouldn't be so mad about the coupon afterwards, but no such luck.\r
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I ended up scrapping the meal after a few bites and going to Taco Bell. That was much more satisfying. So save your money and go to Taco Bell or drive a little further to Lynnwood or Totel Lake and go to Olive Garden. The prices are the same and Olive Garden is way better.
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