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Businiess name:
4995 Any Sewer Or Drain
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Review by:
citysearch c.
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Review content:
Do not use these guys, they are crooks and will try to cheat you!! Worst of all, they have extremely rude customer service people and will take your money without fixing anything.
We called a technician for a backed up drain about a week ago, we were nondescript because we didn't know where the source of the problem was. We were told it was probably something to do with the sewer line and that a technician would come out and take care of it. The service tech came to the house and was shown the location of the stoppage and left to do his work. He told my brother that there was no problem and that he snaked the toilet and it would cost 56 dollars, my brother also tipped him 4 dollars.
Later that day, we came home and noticed that the problem was still there, nothing had been fixed. We promptly called 4995 back and explained that nothing had been fixed and we would like the technician to come back and take a look at the problem, initially, we were told that it would be no problem and that the tech was coming right back. A few hours later we receive a VERY nasty phone call from a woman who says that if we want the tech to come back we need to pay an additional 56 dollars! I asked her to explain why, since the problem that we had originally called for had not even been addressed. She proceeded to get very rude stating that I should have read the service contract and that it's not their fault that the problem is still there. At the end of our phone conversation she told me that the tech would come to the house and discuss the matter with me personally, at which point, I agreed and we waited.
Needless to say, the technician never showed up and we never received another phone call. I would advise simply staying away from this company because they will just find any excuse to charge you the 56 dollar charge without doing any work.
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