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Businiess name:
Ferrara Colonial Mortuary
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Review by:
citysearch c.
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Review content:
Let me preface this by saying that the only reason I am giving 5 stars is because of Joe Ochoa. My experience is a little different from the others. I came to the funeral home through an on-line affiliated company run by the funeral home's owner. There was some miscommunication between us and things were delayed causing me a great deal of stress. Somehow Joe from the main company came in and took care of everything. He handled in 5 minutes what everyone else took days to do. Once he stepped in it was smooth sailing. I really appreciate that. I know that none of the issues were from the side of the company that he handles, but he stepped in and took care of it anyway. Next time, hopefully not in a long while, I'll just go through Joe and the main mortuary. He earned 5 stars. I will leave a separate review for the on-line cremation company.
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