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Businiess name:
Yokoso Japanese Restaurant
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Review by:
citysearch c.
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Review content:
Okay so i eat out for sushi about 3 times a week. Myself and a Friend decided to go to this place and try it out. We ordered at the sushi bar and the night started off well., UNTIL we got our sushi. I tasted the first peice of Salmon, which is my favorite and it tasted funny so i asked the chef was thier fish frozen or fresh. He proceeded to tell me that all of thier fish is frozen when they get it. I then said i cant eat it as it has a funny taste to it. The waitress comes over and i explained to her the same thing and she brings the check. Mind you it was only $30 worth of sushi and that wasnt the issue. The issue was, that the Waitress never offered to get a manager to fix the problem. So as we are leaving i asked for the manager. She comes up and asked what was wrong, I explained to her that the sushi was frozen and not fresh as they say it is in thier menu and that i could not eat it as it had a funny taste. Her response was that she has NEVER had a compalint ever there and there is nothing she could do. Now again its not about the money, However i would like to get what i paid for and none of thier staff was willing to even offer a refund nor anything to fix the problem. I told them that if they were my employees that i would fire both of them for piss poor customer service. I might not have liked the sushi but i might have tried the grill, But not after that experience. BUYER BEWARE!
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