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Businiess name:
Groff's Graphic & Personalized
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Review by:
citysearch c.
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Review content:
I found Groffs Graphics online at Etsy. Everything seemed like a great deal so I began arranging my invitation order in February for my August wedding. I paid a $500 deposit by April and did not receive proofs until JUNE, EVEN THOUGH I had emailed Heather multiple times. It took numerous phone calls (for which she told me she ""was busy"" and wasnt going to repeat herself because she felt I was wasting her time) and when we finally paid a Rush fee, I got the order delivered 3 weeks after I had originally told her I wanted the invitations. Also, 7 were printed upside down and 7 with the address on the flap for which she NEVER replaced. \r
DO NOT make the same mistake I made,! There is enough to worry about while planning a wedding, and a rude and unprofessional vendor is not one of them!
Pros: Beautiful Invitations
Cons: HORRIBLE Customer Service
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