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Businiess name:
G & L Automotive Repair
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Review by:
citysearch c.
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Review content:
Rosie, How can I be trying to scam you? Really? I contacted your business multiple times about these spark plugs.I was told over the phone I was wrong without even anyone looking at the plugs. Then you Rosie wanted me meet you down at the Lexus dealer, but only on your time and at your convienence. You guys were defensive right off the bat. I would be happy to post a photo of them and let the readers decide. All I know is I had the Lexus dealer, and five other mechanics tell me the same thing. That those spark plugs were not changed two months ago. They look like they had at least 60K miles on them. So for 110.00 plus change, you could have adopted the policy the customer is always right, but you chose to go another route. Now look at where it has got you? Remember, word of mouth is the best advertisement. I didn't see anywhere on here that you can only post positive statements about this company. If I am not mistaken freedom of speech is one of our rights, so good luck with that attorney thing. Makes you look pretty stupid. Let's see 110.00 vs 1000.00's. It wasn't even about the money, it was the dishonesty and the lack of your company taking any kind of responsibility. The plugs should not have been stained with oil and grime if they were only two months old. We couldn't even clean them off. I had to go with the majority on this, 5 to 1, said they were older than 2 months. So my post still stands. Maybe you should post on here that nobody can leave their negative experience with your company or they will be threatened to be sued. Sued for what I have no idea.
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