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Businiess name:
Consolidated Communications
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Review by:
citysearch c.
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Review content:
Consolidated Communications is an unreliable internet service provider. Not only is their internet service undependable, their customer service is terrible. My internet was out for a month straight yet they continued to bill me for service I was not even receiving. After making literally 10 phone calls to the technical service department, I finally convinced them my internet problem could not be fixed remotely and 5 days later, a repair man was out fixing my house, 32 days after I made the first call. After getting my service back up and running, I am now having to convince them not to charge me for the month I had without servi ce. I have tried 5 times to reach the supervisor to waive my past bill and she has yet to call me back. Talk about lousy service, it's inexcusable! If I could give Consolidated Communications a score with negative stars, I would because that is what they deserve. Make Consolidated your last resort because it is not worth the headache.
Cons: Terrible service, internet is up and down
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