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Businiess name:  Relocation Moving and Storage -
Review by:  citysearch c.
Review content: 
If I could give them negative stars, I would. Here is what you need to know if you use this company: A MOVING ESTIMATE BASED ON VOLUME IS LEGALLY BINDING. In other words, if they give you a quote after looking at your stuff, they can't legally ask you for more. Why do I tell you this? Because they will try to tell you that the estimate they first gave you was incorrect, and they will ask you for more money. In our case, over 3x what they initially quoted us. But, really, the estimate is only part of the issue. The real problem is that they will demand more money AFTER your stuff is already in their possession - on the truck, in the unit, or on the road. When we tried to find out where our stuff was, they gave us the run around for days - saying it was on the truck..oh, wait, it hasn't left the facility...oh, wait, it is on the way...oh wait, it is in Virginia (we found out later it was actually in Alabama - COMPLETELY out of the way)...oh, wait, the truck is broken down and won't be there on time...etc etc. We learned later that these are all standard lines used by moving companies who run scams. When the truck finally made it to our house, we discovered that our belongings had been moved on and off the truck at least twice without our knowledge, that they were packed horribly (dishes and antiques were now at the BOTTOM of the truck), and that many of our things had been damaged. This included my mother's antique buffet hutch, which had ended up directly on the floor of the truck (no blankets or cushion of any kind), on its side, under five feet of boxes, with scratches and bumps all over, and the leg broken off. If they scam you, and especially if they are holding your stuff for ransom, there are three places to contact: 1) Your lawyer 2) The attorney general of the state of NY (where they are based) 3) There is a website called movingscam (I have no affiliation with them, but it would have been REALLY helpful if we had know of them at the time!) Bottom line: save yourself the trouble and find a reliable company through a friend with experience.

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