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Businiess name:
Bob Schmitz Properties
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Review by:
citysearch c.
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Review content:
I moved from Austin, TX to Durham, NC earlier this summer and had to find a place to live sight unseen. Laura was super helpful through the entire process and took into account my unique needs, given that I was moving from out of state and have a 4 year old little boy. When I found a place that I really liked, I told them it was a little more than I was looking to pay and they helped me get into the place by dropping the rent a little bit (it wasn't much, but it was every little bit helps!). When I moved in, there were a few things that were less than perfect about the house but I made note of them on my move-in checklist. When they saw the things on my move-in checklist, they sent the maintenance guys over the very next morning! Instead of doing a shoddy job ""fixing"" the things, they completely replaced them! One thing was the front screen door which was slightly warped at the top corner, and the other thing was that the refrigerator door didn't seal properly. I got a brand new storm door on the front door and a brand new refrigerator! The maintenance men were very nice and personable and even locked up my house when they were finished with the installations. They also included lawn service which was great - I never had a problem with the lawn guys knocking over plants or making a mess on my porch or disturbing any of my stuff that was outside. After a few months, my boyfriend and I decided we wanted to get a place together. He also rented from Bob Schmitz sight unseen (he also moved from Austin, TX). We asked Bob Schmitz Properties if we could transfer our leases in order to get into a bigger house together. Not only did they approve it, they also agreed to install ceiling fans in every bedroom, and slightly lower our rent on our new place too! Laura, again, was super helpful and showed us places she thought would best suit our needs. The transfer has been quick and painless. We are very happy with our Bob Schmitz experience. Additionally, I had several friends who also moved from Austin to Durham this summer. We all rented from Bob Schmitz with the exception of one. We are all very happy with our choice - we love our houses, we love our neighborhoods, and we love the staff at Bob Schmitz. The people who did not rent from Bob Schmitz have a lot more problems with their apartment including A/C issues and old fixtures that were not updated by the property owners. Bob Schmitz homes that I've seen so far have great energy saving upgrades, even in the old historic homes.
Laura is great... she pretty much held my hand through the whole process. :)
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