Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Jack's Carpet
|
|
Review by:
citysearch c.
|
|
Review content:
I ordered carpet in Aug. '09. Salesman Frank said carpet was nearly track free/berber/plush combo.Got carpet in Jan .'10...long wait...was not even close to nearly track free. I was told Stainmaster would replace as policy and to tell them I hated the carpet,( not that the salesman misrepresented it.). Replaced Feb.'10 carpet was defective. Replaced Mar '10 carpet okay. First installers chipped my new tile entry/I asked Jack's to fix/they did not offer/they did fix. We bubble wrapped pole at top of stairs/ still chipped it and broke moulding at bottom,chipped walls and staiway wood trim on my new stairway in at least three places. I found an error in
price of first carpet to second, which I upgraded. They owed me over $500.00. Spoke to Rodney and the third time I explained he said he understood and said corporate would issue me a check. I was questioned on what I paid for carpet padding because salesman did not put details on receipt . They tried to rework the figures to their advantage so as not to have to pay me.
I finally received the money 2 months later, but I had to give them a certified check previous to that for the upgrade on the carpet ""to expedite the order"" which did not get "":expedited"". First installers did not glue down the padding and shorted padding in areas. They called to my attention they give nothing in the contract for ""inconvenience"". To me, this was way beyond inconvenience. My house was literally packed in boxes and stacked for months. They were not compassionate, just business for them. Norman even commented to my husband that our house was a mess. It was a NIGHTMARE! Buy it today, install it tomorrow is a myth. It is only for in stock carpet which you probably won't order. I wouldn't give any stars except I must rate. More like Ug!
Pros: Installers were friendly
Cons: Salesperson not honest, corporate not greatly helpful,
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|