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Businiess name:
Hendrick BMW
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Review by:
citysearch c.
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Review content:
YOU DON'T GET WHAT YOU PAY FOR!!!!! My experience has been the worst I have ever had. I purchased a Certified Used X5 a year ago and since then I have broken down 2 times and had to take the car in a minimum of 10 times for broken or malfunctioning items. The list includes the fuel pump, water pump, radiator, gas cap & piping, entire rear fan system, headlight windshield wipers, passenger seat belt and the list goes on and on..... Needless to say I do not think this car should have been a certified vehicle and when I expressed my dissatisfaction there solution was to get me to purchase a brand new one for $400 more a month. Oh and they wouldn't even give me enough for my car to break even. BMW says that they are the ultimate driving machine and that they provide great service....I disagree....they didn't even give me a loaner car and I had to harass them to return my calls. I had a Honda for 6 years and only took it in for oil changes and now I have the ""ultimate driving machine"" and it's a LEMON. I recommend staying away for Hendricks BMW....they don't care!!!!!
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