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Review content:
As a resident I think it unfortunate that Nantucket Bay and Gatehouse Management, Inc are so unresponsive to the needs of its tenants. Despite numerous requests and complaints they continually fail to maintain even minimum standards of compliance with State and Local Health, Fire and Safety Codes. Our residents Council and individual residents, for years, have repeatedly asked that numerous violations be addressed only to be laughed at and/or ignored until Code Enforcement or the Fire Marshall are summoned and then only reluctantly comply.\r
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The pool constantly suffers from poor or no maintenance, many pieces of pool furniture are broken or damaged and covered with mold, whole sections of the property are left unlighted due to poor maintenance, mold in some walls of units, old, dirty carpeting, peeling and stained bathroom\r
floors, no rain gutters on all but one building, damaged or removed landscaping never replaced or replanted, Clubhouse closed every evening and weekends leaving residents no place to socialize except outside, regardless of the elements, which is what management recommends we do. \r
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You cannot have internet in your unit without getting cable and Nantucket Bay charges an additional $48 a month over Brighthouse Networks standard internet and cable fees for the privilege. Washer and Dryers will cost you $40 additional each month if you want them in your unit. They do not regularly change your heat and air conditioning filters even of you request it. You must go to the office to get one and then change it yourself.\r
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In spite of advertising to the contrary, there are no management sponsored activities, computer classes or special social events for the residents. In reality management has a history of being very offensive, rude and demeaning in its dealings with the residents. Nantucket Bay and Gatehouse Management, Inc., headquartered in Mansfield, Massachusetts, are in the business of warehousing seniors for profit only.
Pros: Beautiful location, easy access to everything.
Cons: Poorly managed and maintained. Not senior friendly. No sponsored activities or events.
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