Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Pep Boys Service Center
|
|
Review by:
citysearch c.
|
|
Review content:
This Pep Boys has finally convinced me to never take my car to any Pep Boys ever again. Took my car in since my engine light was on. They told me it was the oxygen sensor, parts and labor come out to over $300 dollars. I drive off the lot and the engine light comes back on, I turn right around. I leave my car there again for a day. I come back and I have a bill for $200 for attempting to diagnose the problem and resetting my car's computer ""eeprom"". I try to fight it but there is no budging. I drive off the lot, a couple hours later the light comes back on! I take it back and demand to know what is going on. They hold it over night and just charge me $75 for resetting the eeprom which I cannot get out of not paying. I end up speaking to a manager and he basically tells me the problem is the eeprom is old and needs to be replaced. Pep Boys cannot do this, I have to take my car to the dealer and it will cost probably around $300 - $500. He told me this is common for my car/year and my eeprom. So I ask why did they charge me $300 the first time, $200 the second and $75 for the last just to tell me that I have to take it to the deal for around $400? He said that the mechanic who looked at it was young and not familiar with my car. I ended up speaking to a couple other mechanics at 2 local shops and they laughed basically saying they ripped me off. Replacing the Oxygen sensor is a common scam as well as just resetting the eeprom when they know that sometime soon you will be back in with the same problem so they can make more money off of you. It is a mechanic scam where they send you off the lot knowing you'll be back soon pouring money in their pocket, they had a term for it I forget what it was. Do not go here unless you are willing to throw money away. \r
\r
I ended up buying a device for $75 so that I can reset the eeprom myself from time to time (like taking it to inspection), need a laptop and codes from the internet to use it.
Cons: proven to rip you off, mechanics are not skilled
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|