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Businiess name:
Pep Boys
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Review by:
citysearch c.
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Review content:
These people are unbelievable! I was quoted $300 labor to install a clutch, had the car towed at my expense to thier location to complete the job. I get there and they say that someone miss-quoted the price and it would be over $400 to complete the clutch job. We agreed on middle ground at $350, they were happy, and I agreed. 3 hours later I recieve a call saying that they can not complete or even start the job because a single bolt was welded on to my exhaust system (only one side was welded to keep it from vibrating lose, easily unscrewed from the other side) and the refused to work on the car. The manager was flipping out saying the car was modified (which it is not) and refused to complete the promised service because the price was to low. Bait and switch cost my a fortune!!! \r
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I took the car to another local mechanic who completed the job in under 3 hours with no complications. Pep boys stated it would take at least 5 hours.\r
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PLEASE PLEASE stay away from these fruit loops at Pep Boys, they do shoty work, they do NOT follow thier word, and they WILL srew you for every last dime... I would highly recomend ANYONE else...
Pros: NON that can think of
Cons: Did not keep thier word, refused work because they screwed up, dishonest, etc...
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