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Businiess name:
Seabreeze Fish Market & Grill of Plano
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Review by:
citysearch c.
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Review content:
Seabreeze came onto my radar when I looked online for a place recommended for its fish and chips. Except for the refrigerated fish display case, the restaurant looked more like a fast food place than what I would call a restaurant. But that's ok - I don't mind ordering from the counter, and as long as the place and tables looked clean (which they did), I can do casual.
The menu listed ""Beer Battered Fish & Chips Plate"" as one of five items under the heading ""Authentic New England Favorites. Includes one house side item & hush puppies."" So I ordered two of those for myself and my wife. I asked for coleslaw for the sides. The man behind the counter asked ""Do you want the chips as your side, or the coleslaw as your side?"" I replied ""The menu says the fish and chips plate comes with one side - are you saying the chips count as a side?"" His answer was ""Yes, if you want coleslaw as your side, its just fish without chips."" I said ""Well, that's not what the menu says."" ""He seemed miffed, and said ""Fine - I'll just GIVE you the extra side."" I didn't want him to feel like he was doing me any favors, so I declined, and paid extra for the coleslaw.
The food was good - not the best fish and chips I've had, but good none-the-less. Too bad it was paired with what I thought was a misleading menu and a less-than-customer-centric attitude.
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