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Businiess name:
Great Clips
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Review by:
citysearch c.
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Review content:
Bad experience: The stylist, who was an Asian woman, did not understand my instructions on how to cut my 2-year-old daughter's hair and cut 2"" off of the length in the back when I wanted it left long and not in a bob. With the stylist's communication difficulties, it was difficult to understand her, and for her to understand me. The stylist also blamed me for her communication difficulties and was rude. \r
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When my 2-year-old was being a typical, wiggly toddler, the stylist walked out and refused to complete the haircut. If Great Clips can't or doesn't want to cut a child's hair, they should say so up front. \r
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Although, I did not pay for the haircut, I am very upset about the poor and rude service. \r
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Franchisees represent the entire company when they give poor service. Perhaps this stylist needs customer service training or tips on working with kids. \r
Pros: very cheap, get what you pay for
Cons: stylists lack of experience, poor service
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